Crucial Conversations

The Crucial Conversations course is available online in an on-demand format. Originally designed as a two-day in-person course, stewards can complete this education when it works for them between Sept. 9 and Oct. 21, 2024.

This on-demand course provides you with the skills to master high-stakes conversations while remaining calm and professional. The methods taught will help transform your ability to communicate effectively when it counts the most. Whether in a professional or a personal context, the techniques are easy to learn and can be practiced in small steps until mastered.

Participants will be salary reimbursed for two days of union leave upon proof of completion

Due to the online on-demand format, participants are expected to build their own training schedule. Once registered, attendees receive a pre-paid license from BCNU to access the course. Once training begins, materials are available for 60 days, regardless of when the course is completed. Participants submit a certificate of completion to obtain union leave.

Contact: Education Team

This event is salary replaced.