Crucial Conversations

Steward Education icon
October 13, 2025 - November 05, 2025
0900 - 1700
Location
BCNU Head Office, 4060 Regent St., Burnaby and Online
Registration Deadline
September 23, 2025

Registration Opens: July 4, 2025

Apply here.

Crucial Conversations helps stewards or JOHS committee representatives recognize high-stake situations before they escalate into crises. The course shares methods for bringing interactions back to a safe place and fosters productive communication. Participants learn techniques effective for communication in critical situations to help achieve shared objectives with respect.

Crucial Conversations is a blended learning course comprised of weekly online learning activities starting on Oct. 13, 2025 and two in-person sessions on Nov. 4 -5, 2025 at the BCNU Burnaby office.

The course is delivered using the BCNU Learning Centre, BCNU's learning management system. You will need to log in or create a new user account to apply.

Contact: Education Team

Event Date
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