Reminder: Deadline to file individual Pharmacare grievances February 27, 2014

January 13, 2014

On December 30, 2013, a letter was mailed to all members explaining the Pharmacare tie-in arbitration award. In the letter, we explained the steps you must take if you are having problems with your drug coverage and would like assistance.

This is a reminder that under the award, you have until February 27, 2014 to file a grievance concerning gaps in your drug coverage.

IMPORTANT

To file a grievance on your behalf we require the following:

A completed BCNU Pharmacare questionnaire
A completed authorization form
Copies of denied Special Authority forms (please send a copy as originals will not be returned)
Copies of drug receipts for out-of-pocket drug costs (please send a copy as originals will not be returned).

If you fail to provide us with your authorization and drug coverage information, we cannot proceed to file a grievance on your behalf and no remedy will be available to you.

Drugs Available by Special Authority

Please note that if you are taking a medication that requires Special Authority from BC Pharmacare to be covered, you must complete the process of applying for Special Authority. Follow up with your doctor as soon as possible if they have not applied to Pharmacare for Special Authority on your behalf. If your Special Authority request is denied by BC Pharmacare, please obtain a copy of the denial from your physician and contact BCNU Pharmacare immediately for assistance.

Questions

If you did not receive the letter and authorization form or if you require further information, please contact BCNU at 1-800-663-9991 and pressing 2 or by emailing Pharmacare@bcnu.org. Please also contact the BCNU Membership Department to update your mailing address.